1. Shipping Methods
We offer various shipping methods to accommodate your needs:
- **Standard Shipping:** Our standard shipping option typically takes 14 business days for domestic orders and 20 business days for international orders. Please note that delivery times may vary based on your location and any unforeseen circumstances.
- **Express Shipping:** For faster delivery, we offer express shipping, which usually takes 8 business days for domestic orders and 14 business days for international orders. This option is subject to additional shipping fees.
2. Shipping Rates
Shipping rates are calculated based on the weight of the items in your order, your shipping destination, and the selected shipping method. During the checkout process, you will see the shipping options available for your location, along with the associated shipping fees.
3. Order Processing Time
Orders are typically processed and prepared for shipment within 3 business days of the order being placed. Please note that order processing may take longer during peak seasons, promotions, or if additional processing is required.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to monitor the progress of your delivery.
5. Delivery
Please ensure that you provide accurate and complete shipping information to prevent delivery delays or issues. We are not responsible for delayed or failed deliveries due to incorrect shipping information provided by the customer.
6. International Shipping
For international orders, please note that you are responsible for any customs duties, taxes, or import fees that may apply to your order. These fees are determined by your country's customs authority and are not included in our product or shipping prices.
7. Shipping Delays
While we make every effort to deliver your order on time, please understand that delivery times are estimates and may be affected by factors beyond our control, such as weather, customs procedures, or carrier delays. We appreciate your patience in such situations.
8. Return of Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to arrange for reshipment or a refund, subject to our Return and Refund Policy.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please contact us at:
craftswp@gmail.com
Thank you for choosing Craft WP. We aim to provide a smooth and dependable shipping experience for our valued customers. We appreciate your trust in our services and are here to assist you with any shipping-related inquiries.
Shipping
Do you ship worldwide?
Yes, we ship worldwide. Please note international delivery times will vary depending on location and may attract import costs if outside the USA.
How much does shipping cost?
We aim to provide our customers with the best possible service. We process and dispatch standard orders in 1-2 days. During busy times, such as Christmas, please allow a couple extra days. Larger items dispatch within 3 days through our trusted courier service.
There are no extra charges for packaging as we recycle most of what we receive—just trying to do our bit for the environment.
Our standard delivery rates are as follows:
$0 - $10: $3.95
$10 - $20: $4.95
$20 - $75: $6.95
$75+: $8.95
For furniture and large items please inquire for a price quote.
My order has not arrived. What do I do?
Don’t worry, we record and track every parcel we send. If your order has not arrived, please send us an email with your order number, and we will find your package’s whereabouts.
When will I know when my order has been dispatched?
Once you place your order, you will receive an emailing confirming that we have and are working on your order. You will then receive another email when we’ve shipped your order.
Can I collect my order?
Of course! If you wish to collect your order from our studio just enter 'Abodestore' in the promo code box at checkout.